WizSlots Casino Privacy Policy

At Wiz Slots, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your data when you visit or use our services at https://wizslots.com. We encourage you to read this document carefully so you understand how we handle your information and what rights you have. If you have any questions about our practices, please contact us at dataprotection@wizslots.com.

WizSlots Casino is operated by BV (Gibraltar) Limited (trading as Wiz Slots), a company registered in Gibraltar (Company Reg. No. 102502), with its registered office at Suite 23, Portland House, Glacis Road, Gibraltar GX11 1AA. We hold a combined remote operating licence issued by the Gibraltar Gambling Commissioner (Licence Numbers 001 & 014). All data processing activities are governed by the laws of Gibraltar.

1. Information We Collect

When you register and use the Wiz Slots online casino platform, we may collect the following categories of personal data:

1.1 Registration and Identity Data

• Full name, date of birth, and gender
• Email address, phone number, and postal address
• Username and encrypted password used for your wiz slots login
• Copies of identity documents submitted during KYC verification

1.2 Financial and Transaction Data

• Payment method details (Visa, Mastercard, PayPal, Apple Pay, Google Pay, Paysafecard, bank transfer)
• Deposit and withdrawal history, including amounts and timestamps
• Information about wiz slots withdrawal time and payment processing records
• Currency preferences (NZD, GBP, EUR, CAD)

1.3 Technical and Usage Data

• IP address, browser type, and device identifiers
• Pages visited, games played, session duration, and clickstream data
• Information about how you access Wiz Slots NZ — whether via desktop or mobile web
• Log files and error reports generated during your visits

1.4 Marketing and Communications Data

• Your preferences regarding promotional communications
• Records of bonus code usage, including wiz slots promo codes and wiz slots bonus codes for existing players
• Participation in campaigns such as Wiz Club, Refer a Friend, and daily wheel promotions

2. How We Use Your Information

Here at WizSlots, we process your personal data for the following lawful purposes:

• Account management: To create, maintain, and secure your account, including facilitating your wiz slots casino login and verifying your identity in compliance with our KYC obligations.
• Service delivery: To provide access to our full game library of 1,500+ slots, 100+ live casino games, jackpots, table games, Slingo, video poker, and more — offered by providers including Evolution, Pragmatic Play, Play'n GO, Playtech, NetEnt, and 40+ others.
• Financial processing: To handle deposits, withdrawals, and related transaction queries accurately and securely.
• Legal compliance: To fulfil our obligations under Gibraltar gambling regulations, anti-money laundering legislation, and responsible gaming requirements.
• Marketing and promotions: To communicate relevant offers — such as the Pokies Welcome bonus of 200 Free Spins on Starburst, the Casino Welcome package of 100% up to $2,000 + 100 Free Spins, wiz slots no deposit bonus codes, and wiz slots sign up bonus details — where you have given your consent.
• Security and fraud prevention: To detect suspicious activity, protect our users, and ensure the integrity of our platform.
• Platform improvement: To analyse how players interact with our Wiz Slots casino NZ site and improve functionality and user experience.

3. Legal Basis for Processing

Our WizSlots data processing activities are based on the following legal grounds:

• Contractual necessity — processing required to fulfil our agreement with you as a registered player
• Legal obligation — processing required to comply with applicable Gibraltar law and regulatory requirements
• Legitimate interests — processing for fraud prevention, security, and improvement of our wiz slots online casino services
• Consent — processing for direct marketing communications, which you may withdraw at any time

4. Cookies and Tracking Technologies

At Wiz Slots, we use cookies and similar tracking technologies to improve your experience on our site. These include:

• Essential cookies: Necessary for core functions such as session management and your wizslots login process
• Analytics cookies: Used to understand how visitors interact with our casino wiz slots platform
• Marketing cookies: Used to deliver relevant promotional content, including information about wiz slots no deposit free spins and wiz slots promo code free spins offers

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our wiz slots app and website.

5. Sharing Your Data

We at WizSlots Casino do not sell your personal data to third parties. However, we may share your information with:

• Group companies: As part of the BV Group (BetVictor group), we may share data with affiliated entities for operational and compliance purposes
• Game providers: Third-party suppliers such as Blueprint, Gameiom, Markor Technology, Quickspin, Relax Gaming, Skywind, Yggdrasil, and others, to the extent necessary to deliver their games
• Payment processors: Financial institutions and payment service providers to process your transactions
• Regulatory authorities: The Gibraltar Gambling Commissioner and other relevant bodies, where required by law
• Fraud prevention agencies: To detect, investigate, and prevent fraudulent activity

6. Data Retention

Our Wiz Slots casino retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. In most cases, we retain account and transaction records for a minimum of five years following account closure, in compliance with Gibraltar anti-money laundering regulations. Marketing data is retained only for as long as you remain subscribed to our communications.

7. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data held by WizSlots Casino:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete information
• Right to erasure: You may request deletion of your data, subject to our legal retention obligations
• Right to restrict processing: You may ask us to limit how we use your data in certain circumstances
• Right to data portability: You may request that we provide your data in a structured, machine-readable format
• Right to object: You may object to processing based on legitimate interests or direct marketing
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting prior processing

To exercise any of these rights, please contact us directly at dataprotection@wizslots.com. We will respond to your request within 30 days.

8. Security of Your Data

At Wiz Slots, we implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction. These include SSL encryption, access controls, and regular security assessments of our wiz slots casino official site infrastructure. While we take every reasonable precaution, no online transmission is entirely risk-free, and we encourage you to keep your account credentials secure.

9. Responsible Gaming and Data

Our WizSlots responsible gaming practices involve processing certain personal data to monitor your activity and identify potential signs of problem gambling. This includes tracking deposit frequency, session lengths, and self-exclusion requests. We consider this processing to be in the vital interests of our players and consistent with our regulatory obligations under our Gibraltar licence.

10. Third-Party Links

Our wiz slots casino online platform may contain links to external websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies independently before submitting any personal data.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or a prominent notice on our website. Your continued use of Wiz Slots following any update constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your data, please reach out to us:

• General support: support@wizslots.com
• Data protection enquiries: dataprotection@wizslots.com
• Complaints: resolution@wizslots.com
• Postal address: BV (Gibraltar) Limited, Suite 23, Portland House, Glacis Road, Gibraltar GX11 1AA

We are dedicated to resolving any concerns promptly and transparently. Your trust is fundamental to everything we do at WizSlots Casino, and we remain committed to handling your data with the highest standards of care and integrity.